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Client Love: Francis & Cassie’s First-Time Homebuyer Experience

First-Time Homebuyer Yoshiko Oest and Russell Nomura March 31, 2025

We’re incredibly grateful that Francis and Cassie chose us to help them find their first home! Their kind words perfectly capture why we love what we do — guiding first-time homebuyers through an exciting but sometimes overwhelming journey. Here’s what they had to say:

“We had the pleasure of working with Yo and Russ to find our first home, and we couldn’t be more grateful. As first-time homebuyers, we wanted to ensure we checked all the right boxes, starting with choosing the right realtor team. After interviewing seven agents and conducting extensive research, we are so glad we chose Yo and Russ.

They took the time to truly understand our needs, listened carefully to our preferences, and worked around our schedule. Their expertise went far beyond just the home-buying process — they were incredibly helpful in every way, even with matters not directly related to purchasing a home.

We have young children and busy work schedules, so we needed a team that could accommodate our needs. Yo and Russ went above and beyond, working late nights to help with questions and paperwork, and dedicating their weekends to showing us homes. After 2.5 months and over 20 house visits, we finally found the perfect place.

We highly recommend Yo and Russ, and encourage anyone in the market to at least have a conversation with them. Buying a home is an incredibly challenging process, especially when balancing work and family responsibilities, and you need a team that’s not only knowledgeable but also patient, flexible, and genuinely invested in helping you. Yo and Russ made the entire experience as stress-free as possible — they never pressured us and always had our best interests at heart.”

Why This Means So Much to Us

Helping Francis and Cassie find a home that perfectly fit their family was such a rewarding experience. They approached the process with diligence, researching their options and interviewing seven agents before choosing us. Knowing that they felt supported, heard, and guided throughout their journey means the world to us.

Buying a home, especially as a first-time homebuyer, can be a complex and emotional process. With young children and busy work schedules, Francis and Cassie needed a team that was not only knowledgeable but also flexible, patient, and attentive. From answering questions late at night to dedicating weekends to home tours, we were committed to making their experience as smooth as possible.

We believe that every family’s journey to homeownership should feel empowered and stress-free, and stories like theirs reaffirm why we do what we do.

Why Choosing the Right Realtor Team Matters

Francis and Cassie’s experience highlights the importance of choosing a Realtor team that truly understands your goals and is willing to go the extra mile. Whether you’re juggling family life, busy work schedules, or just feeling overwhelmed by the process, having a supportive and experienced team can make all the difference.

When it comes to buying your first home, you deserve a team that:

  • Listens and adapts to your needs

  • Works around your schedule

  • Provides expert guidance beyond just the transaction

  • Makes the journey feel manageable and enjoyable

Thank You for Trusting Us

Working with Francis and Cassie was an absolute joy, and we’re so grateful to have been part of their journey to finding the perfect home. Their thoughtful review is a reflection of the care, dedication, and expertise we bring to each of our clients.

If you’re considering buying a home and want to explore your options, we’d love to chat!

This is why we Love South Bay Local — helping families settle into their dream homes while making the journey as smooth and enjoyable as possible.

Ready to Begin Your Journey?

If you’re ready to explore your options or just want to have a conversation about the home-buying process, reach out to us. We’d love to help make your journey just as rewarding as Francis and Cassie’s!

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